Our mission
Deliver impactful digital solutions that empower businesses to excel in a competitive global market — through collaboration, quality and adaptability — driving sustainable growth, efficiency and clarity in an evolving digital landscape.
ABOUT GRAND TECHNOLOGY · CHAPTER 01
A drop of ink in 2005.
A global powerhouse today.
From a single CRBT system in Sana'a to 7 divisions, 200+ specialists and 50+ Tier-1 telecom operators across 20+ countries — this is the Grand story so far.
Founded 20057 divisions20+ markets100M+ transactions
The Grand family · featured
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The Grand family · 02
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The Grand family · 03
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Office of the CEO
A letter to our partners
CEO LETTER · CHAPTER 02
CEO letter
Grand Technology was established in 2005 as the technology arm of Mohammed Saif Thabet Group (MSTG) with the goal to offer the best value to its customers and cover their need for localized Value-Added Services. Despite fierce competition by many regional and international players, our team's dedication led to our recognition as the preferred partner to all telecom operators in Yemen.
By 2010, we were recognized as the largest VAS provider in Yemen. Since then, growth has been phenomenal — enabled by a restructuring of the company and the establishment of several new divisions.
Today we have 7 divisions and offices on 3 continents serving more than 50 Tier-1 telecom operators. I believe our journey has just started — we aim to become a globally recognized leader in every industry where we operate.
Thank you to everyone who made this possible. We wouldn't be where we are today, nor where we want to be tomorrow, without you.
— Grand Technology Leadership
The journey
A path drawn in ink.
2005
Founded as the technology arm of MSTG in Yemen
2010
Recognized as the largest VAS provider in Yemen
2014
Sari3 retail network goes live
2018
Offices opened in the UAE, US and Egypt
2020
Global VAS reach — serving 50+ Tier-1 telecom operators
2022
Named ZTE's and Aviat's largest partner
2024
Grand Retail expands globally with the Buy2 franchise
2026
200+ professionals across seven divisions
Gazing upon a blank page in 2005, the Grand story began as a single drop of ink in Yemen — a land of boundless potential and countless challenges. With scarce resources and little technological infrastructure, we set out to ignite a transformation that would redefine industries.
Rising from modest beginnings, we first made our mark by coordinating marketing campaigns for iconic brands like Abu Walad and Coca-Cola. That early hard work funded our first major project: the CRBT management system — opening the door to partnerships with Yemen's leading telecom providers.
As the foundations solidified, Grand Technology expanded its reach and diversified its offerings. Venturing beyond software, we launched Sari3 stores — establishing ourselves as a leader in tech retail across the region.
Now Grand Technology thrives as a global powerhouse — a family of 200+ dedicated professionals operating in 20+ countries and supporting 15+ industries through its seven divisions.
Dreams continue to fuel our journey, with the ink of our narrative flowing endlessly. To everyone who has played a role in making our story a 'Grand' one — thank you.
WHERE WE'RE GOING · CHAPTER 04
Mission & vision.
Our vision
Be the driving force behind transformative digital innovation, empowering businesses globally to achieve their highest potential by blending global competitiveness with local relevance.
VALUES · CHAPTER 03
Four values that run the place.
Customer Focus
We analyze customer behavior to craft personalized experiences that truly resonate with their needs.
01 / 04Teamwork
Our collaborative approach and shared learning leverage the collective strength of the team.
02 / 04Ownership
Empowering our team with decision-making authority inspires them to surpass expectations.
03 / 04Excellence
We prioritize quality in everything we do — applying rigorous standards like the four-eyes principle.
04 / 04MORE THAN A TEAM
We're a family growing together, one idea at a time.
Across seven divisions and four offices, Grand is built by 200+ engineers, designers, producers and operators. We mentor, we ship together, and we celebrate every milestone — because the best Grand chapter is always the next one.
Life at Grand · 17 moments · hover to pause · click to open
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Behind the work
People, places, products in motion.
A peek behind the divisions — studio days, field ops, store floors and the crew that ties them together.
01 / 06
On the lineEngineeredtomoveindustries.
Twenty years of products, platforms and services that ship at carrier scale — VAS, Care, Network, Solutions, Teleservices, Retail and Entertainment.
02 / 06
Studio sessionFromasingledropofink,toglobalscale.
The Grand story started in 2005 in Yemen. It now runs across Dubai, Eugene and Giza — and the ink is still flowing.
03 / 06
Brand floorSevendivisions.Oneengineeringbench.
We don't hand off between teams — the same builders who designed our first CRBT platform run today's payment, gaming and incentive products.
04 / 06
Field opBuiltin-house.Shippedendtoend.
From product strategy to deployment, monitoring and 24/7 operations — no hand-offs, no surprises, one accountable partner.
05 / 06
Off the clockTwentyyearsofbuilding.Stilldayone.
Every milestone is a stepping stone, not a summit. The best Grand chapter is always the next one.
06 / 06
The crewInnovatingtomorrow,today.
200+ professionals across 20+ countries, 15+ industries — one family, growing together one idea at a time.